At Carla’s Hempire, we take great pride in providing high-quality products. Due to the nature of our items, all sales are final, and we do not accept returns, refunds, or exchanges.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery here with a detailed description and photos of the issue. We will review your claim and determine the appropriate resolution, which may include a replacement or store credit at our discretion.
Cancellations and Order Changes
Once an order is placed, it cannot be canceled or modified as we begin processing immediately to ensure prompt shipping. Please review your order carefully before completing your purchase.
Legal Compliance
By making a purchase, you acknowledge that you are responsible for ensuring the legality of hemp-derived products in your location and that you meet the minimum age requirements for purchasing.
Contact Us
For any questions regarding our return policy, please reach out to us here.